Equal Employment Opportunity & Accessibility (EEO&A)

NSA/CSS sets the highest standard for fairness and maintaining an inclusive environment.

Click Here for a breakdown of Our Diverse Workforce

Overview
At NSA/CSS, we hold ourselves to the highest standard when it comes to fairness and maintaining a welcoming and inclusive environment for every employee. Our diversity and inclusion strategies inform our daily operations and shape our decisions as we seek new ways to make NSA/CSS a place where every employee is valued and respected as a vital part of a unified culture.

We understand that success happens when we rely on a diversity of skills and embrace the vast range of experience and perspective that results from a workforce composed of a variety of backgrounds, including race, cultures, ethnicities, genders, sexual orientation, age, and ability. This is the essence of diversity and inclusion: seeking out those who are different from ourselves and leveraging their unique perspective to enhance our own understanding.

At NSA/CSS, we enrich ourselves and our mission by working together, not in spite of differences, but because of them.
Mission
EEO&A leads NSA/CSS by:
- Building and maintaining a culture of inclusion, fairness, equity, and equality, which allows every employee the opportunity to have a positive impact on the Agency's mission to protect America and its citizens.
- Being the model for diversity and equitable practices and outcomes throughout the Federal Government and ensuring opportunities at NSA/CSS are equal for everyone.
- Maintaining an effective program to identify, investigate, and eliminate discriminatory practices and policies.
EEO&A Core Values
Core values are the guiding principles and fundamental beliefs of an organization. In addition to the NSA Core Values, EEO&A has defined additional values that express our identity as an organization and inform the way that we treat each other and interact with our partners and the public.
- Collaboration: working with an individual or group to achieve a common goal.
- Communication: two-way process of reaching mutual understanding, in which participants not only exchange information, news, ideas and feelings but also create and share meaning.
- Competence: ability to do something successfully and efficiently.
- Courage: acting in accordance with one's beliefs, especially in spite of criticism.
- Fairness: the state, condition, or quality of being free from bias or injustice; giving as much advantage, consideration, or latitude to one party as it is given to another.
- Professionalism: the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well.
- Trust: relying on the integrity, strength, ability, surety, etc., of an individual or group.
EEO&A Director's Role
The Director, Equal Employment Opportunity & Accessibility (D/EEO&A), serves as the Director, NSA/Chief, CSS's principal advisor for equal employment opportunity (EEO), diversity, inclusion, reasonable accommodation, and accessibility at NSA/CSS.

The Director of NSA/Chief of CSS has appointed and delegated to the Director of EEO&A the responsibility for direction, oversight, management, and execution of NSA/CSS's EEO, diversity, and inclusion programs.

EEO&A is comprised of three offices: the Office of Discrimination Complaints, the Office of Analysis, Equality, & Engagement, and the Office of Reasonable Accommodations and Accessibility.

EEO&A Outreach

Presentation of DOD certificate to Peter McDonald, one of only three living Code Talkers. (Photos courtesy from the NCM Director Vince Houghton)

Vanoy Welch and his uncle in front of tribal sign during
their visit to tribal headquarters.

In this photo from the 2019 SHPE National Conference in Phoenix, former NSA DEIA Deputy Director Glorián Rivera-Alvarez (second from right) discusses professional experiences to an audience of Latinas in STEM during a SHPE-tinas panel.

The students were given an overview of NSA’s mission and heard from more than 70 leaders from across the Agency.

NSA Deputy Director George Barnes and ADM Rachel Levine, assistant secretary for Health at the Department of Health and Human Services, at the 2022 IC Pride Summit hosted at NSA.

Gen. Nakasone with his brother and parents at the Change of
Command ceremony on 4 May 2018.

National Security Agency Director Rob Joyce meets with the Black Girls in Cyber advisory board.

Office of Discrimination Complaints

Responsible for processing all discrimination complaints in which an employee, applicant, or former employee asserts that they received unfair treatment based on one or more of the protected Equal Employment Opportunity (EEO) bases. NSA has a zero-tolerance for discrimination.

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Office of Analysis, Equality, & Engagement

Maintains NSA’s Special Emphasis Programs and Employee Resource Groups (ERGs), including the continuing Affirmative Action Program to promote equal opportunity and identify areas where barriers may operate to exclude certain groups. Monitors progress of programs aimed at eliminating discriminatory practices through statistical analysis, advocates for fair, balanced, and equitable workplace practices, and delivers proactive facilitation to the workforce.

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Office of Reasonable Accommodations and Accessibility

Provides applicants and employees with reasonable accommodations in the workplace, and provides visitors with disability services, to ensure access.

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Office of Reasonable Accommodation Services

Oversees the implementation of specific services, whose availability vary depending on whether the individual is an applicant or employee as compared to a visitor. Services includes sign language interpreting, real-time captioning, assistance with activities of daily living, and administrative services (e.g., note-taking).

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No Fear Act

NSA protects the rights of employees, former employees and applicants for Federal employment under Federal antidiscrimination and Whistleblower protection laws.

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